We hope that your online shopping experience at www.koorong.com is an enjoyable one. In particular it is important to us that you have absolute peace of mind when submitting your personal details and credit card number. For this reason we recommend that you use the Sales Counter on our secure order site, Secure.koorong.com.

Secure.koorong.com uses industry standard technology to ensure that your information is kept private. One of the key components of secure.koorong.com is use of SSL (Secure Sockets Layer) technology. All information exchanged between secure.koorong.com and your browser is encrypted, ensuring your privacy.

Each browser has a unique way of displaying that it has established a secure connection to secure.koorong.com

Most browsers do this in the form of a locked padlock. In older versions of Netscape and internet explorer you can see this yellow padlock down the bottom of the screen on the status bar. In Internet explorer 7 and firefox the padlock is shown on the right hand side near the address bar.

As an additional check: If you are using Netscape or Internet explorer 6/7 you can double click on the yellow secure padlock icon. Choose the "Certification Path" tab, and confirm the certification path is the same as the image below.

If you are using Firefox you can click on the padlock next to the address bar at the top of your screen, click the view button, click on the details tab and confirm the certification path is the same as the image below.

For all other browsers please consult the help section for viewing secure certificates.

If you notice any discrepancies please let us know. We will also display the logo of our CA (Certificate Authority) at the foot of pages that are requested from secure.koorong.com. You will notice that an SSL connection has already been established when you sign on to the Sales Counter, this ensures the privacy of your account password.

If your browser doesn't support SSL, or you don't wish to send your credit card number through the internet you can still submit your order from orders.koorong.com.au by selecting the "contact Koorong to arrange payment" option. You must then contact Koorong to arrange payment, information on how to pay for your order.